” Step by step to create your own profitable
online business, avoiding all the mistakes
that beginners make when starting your own business.
Fall in love with your new venture, learn the basics of business and time management to use time efficiently and effectively in training
INITIAL BLOCK
Lesson 1. Business plan and your first clients
Lesson 2. Introduction to the profession
Lesson 3. The structure of the travel market
Lesson 4. Tour Operators
Lesson 5. Timing
Lesson 6. Fear workout techniques
Lesson 7. Personal planning
Lesson 8. System Offloading
Understand the basics of tourism and all components of tourism products, which will work in the new profession / business
Block 1
Fundamentals of spa science
Lesson 1. The approach to learning resort science
Lesson 2. Algorithm of hotel search
Lesson 3. Promotional tours
Result: you will master the approach to studying any destination and its hotel base from a travel agent’s point of view and get all the tools you need to do so.
Block 2
Flights as part of a tour
Lesson 1. Flight identification
Lesson 2. Fuel surcharge
Lesson 3. Selling airline tickets
Lesson 4. Specifying
Lesson 5. Transportation of children and infants
Lesson 6. Baggage and additional information
Lesson 7. Connections
Lesson 8. Hard in the training is easy in the fight!
Result: you will learn all about the types of flights, understand their features and risks.
Block 3
Accommodation and Transfers
Lesson 1. Accommodations
Lesson 2. Maximum room occupancy and extra beds
Lesson 3. Room categories
Lesson 4. Types of meals
Lesson 5. Minimum room occupancy
Lesson 6. Sources of hotel reservations
Lesson 7. Transfers
Lesson 8. Transfers in the Maldives
Result: You will learn about all types of accommodation and how to choose the best option, as well as learn all aspects of ground handling
Block 4
Excursion services. Visas. Insurance. Booking centers.
Lesson 1. Visas and entry into the country.
Lesson 2. Visa processing
Lesson 3. Visas processing through a tour operator
Lesson 4. Schengen and “mini-schengen”.
Lesson 5. Medical insurance
Lesson 6. Insurance in tourism
Lesson 7. Visas and non-departure insurance
Lesson 8. Booking centers
Lesson 9. Types of tours. Excursions and cruises
Result: you will get skills in applying for all types of visas, you will learn about insurance and the nuances of booking centers.
We build a complete system of work with the client and the tour operator. As well as its own business, taking into account all the legal and accounting intricacies (or the basis for future employment – a strong resume)
Block 5
Registration of the enterprise. Accounting in tourism for IE. Online cash registers.* Strong resume of a travel agency manager
Lesson 1. Choice of legal form of organization
Lesson 2. Strong resume of a travel agency manager (for all rates)
Lesson 3. Accounting in tourism for individual entrepreneurs
Lesson 4. Choosing an online cash register and its registration
Lesson 5. Using online cash register
Lesson 6. Penalty/reporting
Result: you’ll lay the groundwork for starting a business, both as a business owner and as a salaried employee (if you have such a goal).
Block 6
Work with the client. Search for tours.
Lesson 1. Sales Technology
Lesson 2. Working with the client
Lesson 3. Searching for tours
Lesson 4. Writing a letter and a selection
Lesson 5. Commissions and bonuses
Lesson 6. Customized Products
Result: you will learn all the methods of working with the client, you will master the technique of selecting tours and technology to bring the application to the sale. You will learn how to use the tour designer. Prepare the first quality selection of tours and build interaction with clients.
Block 7
Reservations. Methods of payment.
Lesson 1. Reservations
Lesson 2. Bound requests
Lesson 3. Confirmation and Cancellation
Lesson 4. Reservations for infants
Lesson 5. Receiving payment from tourists and payment to tour operator
Lesson 6. Paying for tours, courses
Result: You will learn the ways to receive money from tourists and pay for the tour from the tour operator
We build optimal service parameters. Promoting your business. Making the business systematic and preparing it for scaling
Block 8
Niche and positioning. Methods to promote the account in social networks.
Lesson 1. Niche, positioning
Lesson 2. Target Audience
Result: define a clear SCC and its target audience, write the positioning and begin to work effectively to attract customers.
Block 9
Post-sales service and client retention methods. Price and non-price competition. Setting up the optimal service parameters.
Lesson 1. Post-sales Service
Lesson 2. Changing the product and cancellation
Lesson 3. Client Retention
Result: learn how to accompany the client after the deal, as well as learn the secrets of obtaining excellent feedback. You will know how to effectively deal with any questions from the client before and during his vacation.
Block 10
CRM training with practical rehearsal. Access to our CRM system.
Lesson 1. CRM: what we need and how to choose.
Lesson 2. Creating a reservation in MagTravel
Lesson 3. Learning material from MagTravel.
Lesson 4. Import requests. MagTravel educational material.
Lesson 5. Inserting. MagTravel tutorial.
Lesson 6. Overview of the system. MagTravel tutorial
Result: you will master one of the largest specialized CRM-system in tourism and try to work in it. You will learn how to keep the right client base, what benefits you can get and how to structure your work.
Block 11
Sell by the million! Working with VIP-clients
Lesson 1. Peculiarities of the target audience
Lesson 2. Sales channels
Lesson 3. Specifics of sales and service in VIP work
Block 12
Promoting and setting up targeting ads
Lesson 1. Creating ad creatives
Lesson 2. Setting up a Targeted Campaign
Lesson 3. Targeted Campaigns for Subscriptions
Result: learn how to run your own ads to attract new customers
Block 13
Business Block
Lesson 1. Your unique business model
Lesson 2. Building a team
Lesson 3. Marketing for the travel agency
Lesson 4. Marketing department
Result: create your own business model for a travel agency, learn how to set strategic plans and break them down into tactical goals, make a forecast and a model of your business development
MINI COURSE ON CREATING A LANDING PAGE
You will learn how to create a small website for your travel agency
COURSE ON SOCIAL MEDIA PROMOTION
Part 1
SMM in the tourism industry and the peculiarities of the promotion of the tourist product. Introduction
SMM strategy in tourism
Tasks of smm in tourism
Features of smm in tourism
Understanding who your customer is
Selection criteria for social networks
Social networks for promotion in tourism: Vkontakte, Odnoklassniki, Yandex Direct, YouTube
Three variants of promotion
Examples for positioning
As a result you will write down the answers to the questions: who you are, what you sell and to whom you sell. You will understand the peculiarities of promotion in tourism. Choose a site for promotion.
Part 2
Promotion
The design of the profile
The three rules of content
Content and communications
Promotion tools
Tools: Promotion – bring a friend
Chat bots and messengers
Hashtags
Tools: shops, shops
Mutual PR
Advertising from bloggers
Targeted advertising
Performance Review
How to deal with feedback from customers
As a result, you will learn how to properly design selling content, communicate with clients, learn different promotion tools.
RESORT SCIENCE
Result: You will study in detail more than 20 major tourist destinations. The study is done gradually, in parallel with the basic training program. As a result – you will get a detailed methodology with the resort and hotel base.
Europe: Greece, Cyprus, Italy, Spain (mainland and island)
Turkey (Antalya and Aegean coast)
Egypt, Tunisia, Tanzania, Israel, Jordan
Caribbean countries: Cuba, Dominican Republic, Mexico
Asia: Thailand, Vietnam UAE
United Arab Emirates
Sri Lanka, Maldives, Seychelles
COURSE TOTAL
You will create your own effective online travel agency, have a clear view of the work and have the necessary tools and knowledge and skills at each stage to earn more money, dedicating up to 4 hours a day to the work